Picktorial Privacy policy

Privacy Policy

We, at Picktorial Innovations Ltd., put great efforts into making sure that your personal information in our possession is safe and used properly.

This policy explains our privacy practices for processing personal information on our software, and on our website at www.picktorial.com ("Website"; and collectively "Service"). We process personal information subject to the terms of this policy.

This policy applies to any personal information that you provide or is collected by us in the course of the Service. For the purposes of this policy, any reference to "you" means the owner of personal information collected by the Service.

The Identifiable Information That You Provide

When registering to the Service, using it or when contacting us we may ask you to provide personal information, including your name, your company name, your email address and password.

When you contact us we may receive and process any personal information that you provide us.

The Identifiable Information That We Collect

When you access the Service, our servers log certain 'traffic/session' information and usage data from your device, such as your Internet Protocol (IP) address, hardware identifier, and list of installed applications that may be used together with our Service.

When you use the Service, we collect information about your Service activity, for example the duration of Service sessions, the session start and end time, the content uploaded and downloaded, viewed pages/screens or specific content in the Service, usage of features, activity measures and geo-location.

What Do We Do with Identifiable Information?

We use the personal information we collect and receive to provide the Service to customers, to enable the Service's tools and features, to study and analyze the functionality of the Service, to market the Service, to provide support, to measure Service activity for pricing purposes, to maintain the Service, to make it better and to continue developing and improving the Service.

We may use your email address to contact you when necessary, including in order to send you reminders, offers and to provide you information and notices about the Service. We may include commercial and marketing information.

We obey the law and expect you to do the same. If necessary, we may use your identifiable information to enforce our terms, policies and legal agreements, to comply with court orders and warrants, and assist law enforcement agencies, to collect debts, prevent fraud, misappropriation, infringements, identity thefts and any other misuse of the Service, and to take any action in any legal dispute and proceeding.

We commit to process personal information solely for the purposes described in this policy. To the extent relevant and possible, we will make efforts to maintain the information accurate, complete and up-to-date.

Sharing Identifiable Information with Others

We do not sell, rent or lease your personally identifiable information. We may share your identifiable information with service providers and other third parties, if necessary to fulfill the purposes for collecting the information, provided that any such third party will commit to protect your privacy as required under the applicable law and this policy.

We may also share personally identifiable information with companies or organizations connected, or affiliated with us, such as subsidiaries, sister-companies and parent companies, with the express provision that their use of such information must comply with this policy.

Additionally, a merger, acquisition or any other structural change may require us to transfer your personal information to another entity, provided that the receiving entity will comply with this policy.

Disclosure of Information to Authorities

We may need to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Aggregated and Analytical Information

We may use analytics and marketing third-party services, including Google Analytics, Mixpanel and HotJar, Localytics and similar tools. These tools help us understand users' behavior on the Service, including by tracking page/app content, and click/touch, movements, scrolls and keystroke activities. The privacy practices of these tools are subject to their own policies and they may use their own cookies to provide their services. For further information about cookies, please see the 'Cookies' section in this policy. Further information about the privacy practices of our analytics service providers is available at: www.google.com/policies/privacy/partners/; https://mixpanel.com/terms/ and https://www.hotjar.com/legal/policies/terms-of-service.

Further information about your option to opt-out of these analytics services is available at: https://tools.google.com/dlpage/gaoptout; https://mixpanel.com/optout; and https://www.hotjar.com/legal/compliance/opt-out . Please note that if you get a new computer, install a new browser, erase or otherwise alter your browser's cookie file (including upgrading certain browsers), you may also clear the Mixpanel or other opt-out cookies.

From time to time, we may use additional or alternative third-party services. We will provide a notice of these changes on our website, and to our Customers through email or other available electronic means.

We also use anonymous, statistical or aggregated information, which may be based on extracts of your personal information, for legitimate business purposes including for testing, development, control and operation of the Service. We may share such information with our partners. It has no effect on your privacy, because there is no reasonable way to extract data from the aggregated information that can be associated with you. We will share your identifiable information only subject to the terms of this policy, or subject to your prior consent.


At any time, you may unsubscribe our mailing lists, or newsletters by by clicking the “unsubscribe” link at the bottom of our emails.

At any time, you may choose (opt out) that your personal information is (i) to be disclosed to a third party, other than to third parties who act as our agents to perform tasks on our behalf and under our instructions, or (ii) to be used for a purpose that is materially different from the purposes for which it was originally collected, pursuant to this policy, or subsequently authorized by you. You may exercise your choice by contacting us at: contact@picktorial.com.

Some web browsers offer a "Do Not Track" ("DNT") signal. A DNT signal is a HTTP header field indicating your preference for tracking your activities on the Website or through cross-site user tracking. Our Website does not respond to DNT signals.

Accessing Your Personal Information

At any time, you may contact us at: contact@picktorial.com and request to access the identifiable information that we keep about you. We will make good-faith efforts to locate the data that you request to access.

If you find that the information that we keep about you is not accurate, complete or updated, than please provide us the necessary information to correct it.

Under your right of access, you may obtain confirmation from us of whether we are processing personal data related to you, receive a copy of that data, so that you could verify its accuracy and the lawfulness of its processing, request the correction, amendment or deletion of the data if it is inaccurate or processed in violation of the applicable law.

Response to Requests

When you ask us to exercise any of your rights under this policy and the applicable law, we may need to ask you to provide us certain credentials to make sure that you are who you claim you are, to avoid disclosure to you of personal information related to others and to ask you questions to better understand the nature and scope of data that you request to access.

We may redact from the data which we will make available to you, any personal information related to others.

Data Retention

We retain different types of information for different periods, depending on the purposes for processing the information, our legitimate business purposes as well as pursuant to legal requirements under the applicable law.

We may need to keep personal information for as long as necessary to support the purposes of processing under this policy and for additional legitimate business purposes, for example, for record keeping, for cyber-security management purposes, legal proceedings and tax issues.

We may keep aggregated non-identifiable information without limitation, and to the extent reasonable we will delete or de-identify potentially identifiable information, when we no longer need to process the information.

In any case, as long as you use the Service, we will keep information about you, unless we are required by law to delete it, or if we decide to remove it at our discretion.

Transfer of data outside your territory

We may store and process information in various sites throughout the globe, including in sites operated and maintained by cloud based service providers. If you are a resident in a jurisdiction where transfer of your personal information to another jurisdiction requires your consent, then you provide us your express and unambiguous consent to such transfer.


Cookies are packets of information sent to your web browser and then sent back by the browser each time it accesses the server that sent the cookie.

Some cookies are removed when you close your browser session. These are the "Session Cookies". Some last for longer periods and called "Persistent Cookies".

We use both types. We use Persistent Cookies to remember your device details and make it easier for you to log-in the next time you access the Service. We may use this type of cookies and Session Cookies for additional purposes, to facilitate the use of the Service's features and tools and to personalize our service and marketing offers.

Most browsers allow you to manage your cookies preferences. Please bear in mind that disabling cookies may complicate or even prevent you from using the Service.

Information Security

We and our hosting services implement systems, applications and procedures to secure your personal information, to minimize the risks of theft, damage, loss of information, or unauthorized access or use of information.

These measures provide sound industry standard security. However, although we make efforts to protect your privacy, we cannot guarantee that the Service will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.

Dispute Resolution

We do periodical assessments of our data processing and privacy practices, to make sure that we comply with this policy, to update the policy when needed, and to verify that the policy is displayed properly and accessible. If you have any concerns about the way we process your personal information, you are welcome to contact our privacy team at: contact@picktorial.com.

We will look into your query and make good-faith efforts to resolve any existing or potential dispute with you.

Changes to this Privacy Policy

From time to time, we may update this policy. If the updates have minor if any consequences, they will take effect 7 days after we post a notice on the Website. Substantial changes will be effective 14 days after our notice was initially posted.

Note that if we need to adapt the policy to legal requirements, the new policy will become effective immediately or as required.

Contact Us

Please contact us at: contact@picktorial.com for further information.

Last updated: May 24, 2018.